Delivery Policy

Effective Date: Jan 26, 2026
Last Updated: Jan 26, 2026

Thank you for choosing Al Taha Scent. We are dedicated to delivering your fragrance orders safely, securely, and within a reasonable timeframe. Please review our delivery policy to understand how orders are processed and shipped.

1. Delivery Timeline

We aim to dispatch and deliver orders as efficiently as possible.

  • Minimum Delivery Time: 4 business days
  • Maximum Delivery Time: 8 business days

Please Note:

  • Delivery timelines begin after dispatch, not from the order date
  • Sundays and public holidays are not counted as business days

2. Order Processing

  • Orders are processed within 1–2 business days after successful payment
  • Once processed, orders are handed over to our trusted courier partners
  • You will receive a dispatch confirmation email with tracking details once shipped

3. Shipping Coverage

We currently ship to most cities and towns across USA.
If your location is not serviceable, our team will contact you to arrange an alternative solution or issue a full refund.

4. Shipping Charges

  • Free shipping is available on all prepaid orders
  • A nominal shipping fee may apply to Cash on Delivery (COD) orders, depending on location or order value
  • Any applicable charges will be clearly shown during checkout

5. Tracking Your Order

Once your order is dispatched, you will receive:

  • A confirmation email or message
  • A tracking link to monitor your shipment in real time

6. Delays & Exceptions

Although we strive to meet estimated delivery timelines, delays may occur due to:

  • Weather conditions
  • Remote or non-serviceable locations
  • Courier network disruptions
  • Unforeseen circumstances beyond our control

If your order is delayed beyond 10 business days, please contact us at
📧 contact@altahascent.com, and we will assist you promptly.

7. Incorrect or Incomplete Address

Please ensure your delivery details are accurate at checkout.
Al Taha Scent is not responsible for delivery issues caused by:

  • Incorrect or incomplete address
  • Unreachable contact number
  • Recipient unavailability

Re-shipping in such cases may involve additional charges.

8. Contact Us

For delivery-related queries or assistance, reach out to us at:

📧 Email: contact@altahascent.com
🌐 Website: https://altahascent.com